Booking & Prices

How can I see available rooms and current prices?

You can find the most up-to-date prices and availability through our Instant Booking or by sending us a Request on our website. Prices depend on the travel dates, length of stay, room type, and current occupancy. When you book directly through our website, you get our best price guarantee. As a rough guide: shared rooms start at around €18 per person per night, single/double rooms with shower start at around €59 per room per night, and family rooms start at around €88 per room per night. Please always check the current daily price directly in the online booking.

What do the different rates mean (Flex rate, Direct rate and non-refundable rate)?

The rates mainly differ in how you pay and how you can cancel:

• Flex rate: No credit card required. You simply pay at reception when you arrive.
• Direct rate: A credit card is required. You can cancel free of charge up to 3 days before arrival. Your card will be charged 3 days before arrival.
• Non-refundable rate: You pay at the time of booking. Once booked, this price cannot be refunded.

Can I stay for just one night on the weekend?

Yes, usually. During the summer season, we sometimes have a minimum stay of two nights on weekends. A few days before the weekend begins, we release all remaining available rooms for single-night stays.

On special weekends (e.g. Easter, Whitsun, Ascension Day, Christmas, New Year's Eve, etc.), there may sometimes be a minimum stay of 3 nights in some room types.

What payment methods do you accept?

If you haven't already paid in advance, you can pay in cash, by card, or with PayPal when you arrive. We generally accept EC card, Visa, MasterCard, Amex, and JCB. Depending on the rate you booked, a prepayment or credit card may be required. For non-refundable rates, payment is taken in advance and cannot be refunded.

Is Dresden's bed tax included in the price?

No, Dresden's bed tax (6% of the accommodation cost) is not included in the price, but it is shown transparently during the booking process. Guests under 18, as well as those staying in Dresden for education or training purposes, can be exempt with a confirmation from their educational institution. For the exemption, you'll need this registration form. Please send it to us filled in and signed before your arrival, either as a PDF or a photo, or simply bring it with you at check-in.

Do I need a credit card to book?

This depends on the rate and booking channel you choose. Some rates or booking platforms require a credit card as a guarantee. On our website, you can also pay for the non-refundable rate with PayPal. With direct bookings through our website, there are also options without prepayment, meaning no credit card is needed either. Just choose the Flex rate, and you can book your room/bed without entering any payment details. If the total amount is higher, we may get in touch afterwards and ask for a deposit, which can also be paid by bank transfer.

Can I stay with you without a reservation?

Of course, you're welcome to just show up and check in at reception. Sometimes it can happen that we're already fully booked, so we recommend booking in advance.
Our booking page always shows our current availability and prices, so you can check anytime, even at short notice, what's available and how much it costs. If you book at short notice — up to two days before arrival — you no longer need to provide a credit card or make a prepayment with us. Just book with your name and address.

Do you offer long stays or discounts for multiple weeks?

Long stays are possible depending on the season and availability. Please send us a request with your desired dates, number of guests, and preferred room type to backoffice@mondpalast.de. For longer stays, we're happy to put together a suitable offer.
You can also book individual weeks directly on our website. If you enter the Promo Code "Wochenpreis" and choose more than seven nights, a 15% discount is applied automatically.

Do you offer discounts for apprentices?

Yes, apprentices can get a discount with the code "Azubi". The code is valid for stays from Sunday to Friday, with a minimum stay of 4 nights.

Can I buy a voucher for a stay?

Yes, we sell vouchers for overnight stays. Please send us an email at backoffice@mondpalast.de.

Changes, Extensions & Cancellations

Can I change my booking or add guest details?

Yes, changes are possible depending on availability and the rate you booked. If you booked directly with us, please use the link in your booking confirmation for cancellations or change requests, or log in to our Guest Portal with your booking number and email address. Or send us an email at info@mondpalast.de. Please include your booking number, your name, and the change you'd like to make. If you booked through Booking.com, Hostelworld, or another provider, please make changes directly through them.

Can I extend my stay?

Of course, subject to availability. Please discuss this with our receptionists — this way we can make sure you stay in the same room if possible, and you can avoid additional fees. Don't book another night via Booking.com or Hostelworld — this makes it more complicated for us and more expensive for you.

How can I cancel my booking?

It depends on where you booked. If you booked through an external provider such as Booking.com or Hostelworld, please cancel directly through that provider's website.

If you booked directly with us, please cancel directly with us too. It's easy: there's a cancellation link in your booking confirmation, or you can log in to our Guest Portal with your booking number and email address. You can also simply send us a message at info@mondpalast.de. We'll then send you a confirmation by email and your booking will be cancelled.

Can I cancel for free?

Cancellation deadlines and costs depend on the rate you booked — see the details in your booking. With some rates, you can cancel free of charge up to one day before arrival (Flex rate). With other rates, you can cancel free of charge up to three days before arrival. And then there's the non-refundable rate. This is especially cheap — but in return, there is no refund under any circumstances if you need to change something or can't come at all.

We only charge cancellation fees for rooms or beds that we can't re-let (except for non-refundable rates). It's therefore worth letting us know about your cancellation as early as possible, even if it's too late for a free cancellation. This increases the chance that we can re-let your beds, so you won't have to pay a cancellation fee.

Please cancel or change your booking through the Guest Portal or in writing by email to info@mondpalast.de, as early as possible.

Location & Getting Here

How do I get to Hostel Mondpalast?

The best stop is "Dresden-Neustadt" station. The S-Bahn, as well as all trains from Leipzig, Frankfurt, or Görlitz, stop here. It's about a 15–20 minute walk from there. You can find detailed directions here.

The main train station, Dresden Hauptbahnhof, is about 30 minutes away. It's best to take tram line 7 or 8, which takes about 15–18 minutes.

How do I get from the airport or train station to the hostel?

From Dresden-Neustadt station, it's about a 15–20 minute walk to the hostel. From the main station, it's best to take tram line 7 or 8 to the Louisenstraße stop. From the airport, the easiest way is to take the S2 train to Dresden-Neustadt and walk to the hostel from there, or continue by tram. The journey from the airport takes about 30–40 minutes in total. You can also check our directions.

Is there parking?

We don't have our own parking spaces. If you come by car, you can park on the street near the hostel. The parking situation can vary depending on the day and time. However, there are two car parks nearby: one on Bautzner Str./Rothenburger Str. (about 5 minutes' walk) and one on Kamenzer Str. (about 2 minutes' walk). Street parking costs €2.40 per hour, and parking in the nearby car parks costs €7.50 per day. More info here.

Is there a supermarket nearby?

Yes, there's a supermarket close by, just about a 5-minute walk away.

Is it noisy at night?

The hostel is located in Neustadt, Dresden's well-known nightlife district. It's surrounded by lots of pubs, bars, and restaurants, and there are a few clubs in the neighbourhood too. Generally, it gets louder during the summer months and on holidays or weekends, as people tend to sit outside and chat or drink, even at night. In the colder months, it's much quieter on the streets and people spend more time inside the bars. We ask our guests to keep the noise down after 10pm.

Check-in, Check-out & Reception

When can I check in?

Our normal check-in time starts at 2pm. We offer an early check-in from 12pm for a small extra fee of €5. Please contact us before your arrival if you'd like to check in early. Reception is staffed 24 hours a day, so you can arrive any time in the evening too. If you're travelling as a larger group or arriving very late (after 2am), it helps us if you let us know your arrival time.

If your room isn't ready yet, you can leave your luggage here for free and wait in our common area (with free tea, coffee, and WiFi), or head out to explore the city and come back later.

Can I arrive late in the evening or at night?

Yes, that's possible at any time without letting us know in advance, since our reception is staffed 24 hours a day.

Until what time do I need to check out?

You should leave your room by 11am at the latest. You can also book a late check-out until 1pm for €5 per person. Please arrange this at reception before your day of departure.

How do I get into the hostel at night?

You can use your key card to get into the hostel at any time. If that doesn't work, you can ring the bell and our night shift will let you in. Reception is staffed around the clock, all year round.

Can I store my luggage before or after my stay?

Yes, in our luggage room. Just ask at reception and our staff will give you the key. If you have any valuables, please let us know — we can store them in our safe.

What are the reception's opening hours?

24 hours a day, every day of the year. In short: reception is always open.

Can you wake me up in the morning?

No, we don't offer this service — and honestly, no one's asked for it in years.

Rooms & Facilities

Is the hostel wheelchair accessible?

No, not really. We don't have a lift. Our rooms are all on the first and second floor. We'd love to change that, but it's structurally not possible in this building. If you have questions about accessibility, please get in touch with reception at info@mondpalast.de.

Do you have a lift?

No, since the building is quite old, we don't have a lift/elevator. If you need a hand, our reception staff are happy to help carry your luggage upstairs.

Can I request a specific bunk?

We don't have assigned beds. At check-in, you'll get a tag that you can hang on any free bed. It works on a first-come, first-served basis.

If you'd like, you can reserve an upper or lower bunk for €3.50. Please let us know before you arrive, as this service depends on availability.

Do you have rooms just for women?

Yes, we have a number of 6-bed rooms for women only. You can select and book these directly on our website.

Do you have lockers?

Yes, every shared room has lockers. Please bring your own padlock, or you can borrow one at reception for a €5 deposit.

How secure is the hostel?

Our shared rooms have lockers, the hostel has an electronic key-card lock system, and reception is staffed around the clock.

Can I use my own bed linen or sleeping bag?

No, unfortunately not. There are two reasons for this: first, we make up all the beds in advance. Second, we want to minimise the risk of guests unknowingly bringing bed bugs in with their own bedding.

Are towels provided?

Towels are included in our private rooms with an en-suite bathroom. If you've booked a shared room or a private room without a private bathroom, you can either bring your own towel or borrow one on site for a small fee of €3.

Do you have hair dryers?

Yes, most of our bathrooms have a hair dryer. You can also borrow one at reception for a €5 deposit.

Are rooms cleaned during my stay?

We clean shared rooms every day. Private rooms are cleaned in between on request.

Do you have WiFi?

Yes, there's free WiFi throughout the whole building. We have an ultra-fast 1 Gbit connection.

Can I cook in the hostel?

Yes, we have a fully equipped guest kitchen that you can use at any time. It has an oven, microwave, kettle, toaster, as well as pots, pans, plates, and cutlery. You can store your food in the fridge or in a separate basket. Please label your food with your name and departure date. You'll find stickers and pens in the corner next to the oven.

Do you have a washing machine?

No, but the launderette "Waschmeister" is just about across the street.

Services & Food

Do you offer breakfast?

We offer a breakfast buffet every day from 7:30am to 11am. It costs €12, and includes unlimited tea and coffee, bread rolls and toast, butter and margarine, a variety of jams, chocolate spread, honey, cereal and milk, cheese, yoghurt, homemade spreads, homemade bread, juice, boiled eggs, and vegan cake.

Can we borrow bicycles?

Yes. We think bikes are the best way to explore Dresden. We have several bikes available to rent, either for a full day for €10 or for 3 hours for €7.

We also have two e-bikes available for €13 each per day (€10 for 3 hours). We need a deposit for the bikes, either a passport or a valid ID card. Alternatively, we can pre-authorise €200 on a credit card.

Can I store my own bicycle at the hostel?

Yes, we have a lockable, ground-floor bike shed in the backyard with lighting, power (for charging batteries), and tools. There's no extra charge for this — your bike will be dry and safe there.

Can I print or scan something at the hostel?

Yes. Just ask at reception. We're happy to help with individual documents like tickets, booking confirmations, or travel documents. For larger print or scan jobs, we recommend a copy shop nearby. We print single pages for free; for multiple pages, we ask for €0.20 per page.

Can I use the showers if I'm not staying at the hostel?

Yes, you can use our showers for €5.

Can I have post or parcels sent to the hostel?

Yes, please let us know in advance by email at backoffice@mondpalast.de. Please address the item to the guest's name, c/o Hostel Mondpalast, Louisenstr. 77, 01099 Dresden, Germany.

What should I do if I've left something behind at the hostel?

Please get in touch with us as soon as possible by email at backoffice@mondpalast.de. Let us know your name, the dates of your stay, your room or bed, and describe the lost item as precisely as possible. If we find it, you can either pick it up, or we can discuss with you whether it's possible to post it to you. Shipping costs are usually covered by the guest.

Hostel Life

Do you meet a lot of people at the hostel?

Yes! We think it's really important that you can easily connect with other travellers. That's why we regularly organise events, so you can put your phone away, meet other people, and maybe even make new friends.

Do you organise any events?

Yes, our hostel bar hosts events several times a week. We want to make it as easy as possible for you to connect with other guests. These might be game nights, karaoke parties, or the BlaBla Language Exchange, but sometimes we also host readings or concerts. Check out our current programme to see what's on.

What is the hostel meet-up?

Every day from 7–8pm, our volunteers wait for you at a table in our bar. During this time, they'll give you vouchers for half-price drinks at the bar. The idea is to get as many hostel guests as possible together at one table at the same time, so it's easier to meet other guests. It's completely optional — you can just have a drink together, swap travel stories, or plan something to do together.

House Rules & Special Guests

Can I smoke at the hostel?

Smoking is not allowed anywhere in the hostel. You're welcome to smoke outside by the front door.

Can I drink my own alcohol at the hostel?

Of course! The only exception is our bar — we'd love the chance to serve you one of our regional beers there!

Please be considerate of other guests and drink responsibly.

Are dogs allowed?

Dogs are welcome to sleep with you in private rooms. Dogs are not allowed in shared rooms.

The dog must not disturb other guests by barking, biting, shedding, etc. Please bring a blanket or bed for them. Your dog doesn't pay extra.

Can I stay at the hostel if I'm under 18?

Yes, that's generally possible. Guests under 18 are also allowed to stay in shared rooms. However, you'll need a signed consent form from your parent or guardian, along with a copy of their ID. You can download it here. If you can't provide a signed consent form, we may not be able to check you in.

Do you have cots for babies, and what about prices for children?

Yes, we provide free baby cots. Children who use their own bed pay the regular price. We also offer a children's breakfast: children up to 12 years old pay just €9 instead of €12 for adults.

Groups

Do you host groups, school classes, or clubs?

Yes, we're happy to host groups, school classes, clubs, and groups of friends. There's a dedicated group request form on our website. Among other things, we offer affordable group rates, breakfast, dinner or packed lunches on request, rooms with a private bathroom for teachers or group leaders, a 24-hour reception, a guest kitchen, common areas, and, on request, event equipment such as projectors or microphones.

From how many people does it count as a group?

You count as a group with us from 12 people travelling together. From this number, we calculate different prices for accommodation and breakfast, and different cancellation and payment terms apply. Just send us a no-obligation request! We'd love to put together an offer you can't resist.

If you're a smaller group looking for accommodation in Dresden, simply book your room directly on our booking page. There you can always see current prices and available rooms, and reserve your bed or room instantly, without a credit card.

Can we store our group's luggage at the hostel?

Yes, no problem — you can store your luggage in our luggage room.

Why should we stay at Mondpalast as a group?

You'll stay in a historic Gründerzeit building full of character, right in the heart of Dresden's nightlife district. For your events, we have a cosy common room and a bar available. As experienced hosts for groups, we make sure everything runs smoothly — from a quick, tailored offer to healthy and varied catering and hassle-free luggage storage. Affordable rooms for the whole group, a bit of extra comfort for group leaders in private en-suite single rooms, a central location, and great service for whatever you need — that's Hostel Mondpalast.

Volunteering & Jobs

Can I volunteer at the hostel?

Yes, that's possible. Ideally, you should be able to stay for at least a month. Your tasks will include looking after guests, doing the shopping, and keeping the common room clean and tidy. In return, we offer free accommodation. Please contact us for more information at backoffice@mondpalast.de.

Can I work at your hostel?

Yes, we're often looking for receptionists and cleaners. You can find our current job openings here.

You should live in or around Dresden and be interested in a long-term position, since reception work is most enjoyable once you've got some practice and experience.

Good English and German skills are essential for reception work. Additional language skills and/or relevant experience are a plus. Cleaners and night-shift staff need good English skills; German isn't strictly necessary, but it's a big plus!

Dresden & Surroundings

What can I do in Dresden?

There's plenty to do in Dresden. We have a great bar scene, good parties and concerts, a beautiful baroque old town, a stunning national park nearby, beautiful castles and palaces, and world-famous museums. You can go shopping, climbing, hiking, and much more!

Please ask us at reception for a personal recommendation — we'll try to find suggestions that match your interests and wishes.

How do I get to Saxon Switzerland and the Bastei Bridge?

A train (S1, direction "Schöna" or "Bad Schandau") runs every half hour from Bischofsplatz station or Neustadt station towards Saxon Switzerland, so getting there is easy. We've put together a tour for this — you can find it here.

Both stations are about a 15-minute walk from Hostel Mondpalast.

Is Dresden safe?

Generally, Dresden is a safe city. As in any touristy city, there are pickpockets around (Christmas markets, the New Town and Old Town). It's also best to avoid large groups of drunk people. We also don't recommend walking through parks alone at night, or leaving your belongings unattended in bars, clubs, or around the city.

How much does a tram ticket cost?

A single tram ticket costs €3.60. You can also buy a 4-trip ticket for €13.00 (€3.25 per trip) or a day ticket for €9.50. Small group tickets (for up to 5 people) cost €23.90.

More information is available here.

Invoices & Certificates

Can you issue a booking confirmation for a visa or an official authority?

Yes, we can issue a booking confirmation for your stay on request. Please note that we can't issue official visa documents, letters of invitation, or rental agreements. If you need a document for an embassy or authority, please email us at backoffice@mondpalast.de with your booking number and the exact requirements.

Can I get an invoice or receipt?

Yes, you can get an invoice or receipt. Please ask directly at check-in, or email us at backoffice@mondpalast.de with your booking number. If you need a company invoice, please send us the full billing address in advance. For bookings made through external platforms, certain payment receipts may be issued directly by that platform.